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+254 722802588
Karen Plains Arcade, Nairobi
Inquiry

Domain Transfer

Transferring a domain from one registrar to another involves several steps. Here’s a general guide to help you through the process:

1. Prepare Your Domain for Transfer

  • Unlock the Domain: Log in to your current registrar’s account and unlock the domain. Domains are often locked by default to prevent unauthorized transfers.
  • Obtain the Authorization Code (EPP Code): This is a unique code required to initiate the transfer. You can usually find it in your domain management settings at your current registrar.
  • Verify Contact Information: Ensure that the domain’s registrant email address is up-to-date, as the transfer process will involve emails being sent to this address.

2. Initiate the Transfer at the New Registrar

  • Choose the New Registrar: Sign up or log in to the account of the registrar you want to transfer the domain to.
  • Start the Transfer Process: Look for an option like “Transfer Domain” or “Domain Transfer” in your new registrar’s dashboard.
  • Enter the Domain Name and EPP Code: Provide the domain name and the authorization code (EPP code) you obtained from your current registrar.

3. Approve the Transfer

  • Check Your Email: You will receive an email at the registrant email address associated with the domain. This email will contain a link to approve the transfer.
  • Approve the Transfer: Click the link in the email to confirm that you want to transfer the domain.

4. Wait for the Transfer to Complete

  • Processing Time: Domain transfers typically take 5-7 days to complete, although some registrars may offer expedited transfers.
  • Confirmation: Once the transfer is complete, you will receive a confirmation email from the new registrar.

5. Verify and Update DNS Settings

  • Check DNS Settings: After the transfer, verify that your DNS settings (such as nameservers) are correctly configured at the new registrar.
  • Update if Necessary: If your website or email services were working before the transfer, ensure that the DNS settings match those from the previous registrar.

6. Cancel Services with the Old Registrar (Optional)

  • Review Services: If you had additional services (like hosting or email) with the old registrar, make sure to cancel them if they are no longer needed.
  • Confirm Cancellation: Ensure that you are not being charged for any services you no longer use.

Important Considerations:

  • Domain Age: Transferring a domain does not reset its age. The domain’s age (important for SEO) remains the same.
  • Renewal: Most registrars will add an additional year to your domain’s registration upon transfer. Check the new expiration date after the transfer.
  • Transfer Lock: Some registrars impose a 60-day transfer lock after a domain is registered or transferred. Ensure that your domain is not within this lock period.

Troubleshooting:

  • Transfer Rejected: If the transfer is rejected, check with your current registrar to see why. Common reasons include an incorrect EPP code or the domain being locked.
  • No Approval Email: If you don’t receive the approval email, check your spam folder or contact the new registrar for assistance.

By following these steps, you should be able to successfully transfer your domain from one registrar to another. If you encounter any issues, both the old and new registrars’ support teams can assist you.